Interactive Kiosks

Kiosks by definition are Interactive. It is a defining term. Kiosk Information Systems is the most experienced provider in interactive kiosks and interactive self-service applications with literally thousands of projects and products serving the interactive kiosk market.

Interactive Kiosks include

• Thinman KT-125 -- this is among the most versatile of interactive kiosks available. Expandability and servicing is a breeze with the Thinman.

• The Stealth -- Within a small footprint and tapered figure, the Stealth is a fully functional kiosk able to house up to a 15" LCD, a receipt or wide thermal printer as well as a credit card reader and Mini PC.

• Also visit our Standard Kiosks page for a full listing of standard kiosks

• Our Custom Kiosk section shows many of the custom interactive kiosks we have done.

Facts and Figures

• Units in field: 400,000 according to Summit 2004
• Over next 4 years Summit anticipates 86% growth rate (ie ~800,000 units in 2007)
• An emerging use of interactive kiosks is using them in a digital signage context. This can take the form of a secondary display for example. Wirespring is one of our software application partners with Digital Signage.
• Worldwide a CAGR (Compound Annual Growth Rate) of 23%
• Average number of users per kiosk per day is 32 in North America
• Average time at a kiosk is 7 minutes (worldwide)
• Average cost of a kiosk is $8300 in North America
• Number of kiosk in Retail locations will grow 69% by 2007
• # of kiosks in Retail locations supposed to rise 13% to total of 70,000 by end of 2004
• More ringtone and photo units (digital camera, PDA & mobile phone) are going into the mix...
• Pay-for-use options include: email, internet access, ringtones, video emails, VoIP, Bill-pay, E-Couponing, eCommerce, WebCam, Wi-Fi access/signup
• Pay For Use mechanisms are credit card and cash. Coin is fading fast.
• Pay For Use devices also are beginning to include Wi-Fi, USB devices, BlueTooth, Rewritable CDRs, CD Dispensers (we have custom design model), all types of Digital Media readers (Compact Flash for example) and even Infrared.
• Average charge for pay-for-use is stable at $0.24/minute
• Good locations can generate $1,000/month for pure Internet/email/etc units
• 1998: the U.S. interactive kiosk market grew to $369.7 million. And the market is expected to grow to $2.94 billion in 2003, with a compound annual growth rate of 35 percent over the forecast period. said Robert Chomentowski, a market analyst with Frost & Sullivan.
• 1997: Annual interactive kiosk sales are forecast to rise from $678 million this year to $3.33 billion by 2001. Probe Research.
• 1995: Running in Kiosk Mode -- comes up on the Usenet newsgroup comp.infosystems.kiosks
• 1995: the historic Los Alamos report on kiosks released. Kind of cool that the computer they used for their base platform was a Dell (one of our partners). [Reference Link]